Capturio Last updated: [DATE]
Please read these Terms of Service ("Terms") carefully before using Capturio ("Service", "we", "us", "our"). By creating an account or using the Service, you ("Customer", "you") agree to be bound by these Terms.
The Service is offered by [YOUR COMPANY NAME] (ABN: [YOUR ABN]), registered in Australia at [YOUR ADDRESS].
Capturio is a business-to-business software-as-a-service platform that uses artificial intelligence to extract structured data from invoice and receipt images ("Documents"). The Service is intended for business use only.
The Service includes:
The Service uses Anthropic's Claude API to process document images. By using the Service, you acknowledge that:
The Service is designed for business customers. To the extent permitted by law, the Australian Consumer Law guarantees that cannot be excluded apply to services supplied to consumers, but the Service is not supplied to consumers within the meaning of the Australian Consumer Law.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your subscription and receive a refund for the unused portion, or to compensation for any other reasonably foreseeable loss or damage. For minor failures, we will re-supply the service within a reasonable time.
Where you are acquiring the Service for the purposes of a business, trade, or profession, certain provisions of the Australian Consumer Law may not apply. Nothing in these Terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded.
You must provide accurate, current, and complete information when creating an account. You are responsible for all activity under your account and for maintaining the security of your credentials.
The Service is structured around team accounts. The account administrator is responsible for managing team member access and ensuring all users comply with these Terms.
API keys must not be shared publicly or embedded in client-side code. You are responsible for all use of API keys issued to your team. We may revoke compromised keys without notice.
You must not use the Service to:
You retain ownership of all documents uploaded and all data extracted from them ("Customer Data"). We handle Customer Data in accordance with our Privacy Policy and the Australian Privacy Principles.
Our Privacy Policy, available at [LINK], explains how we collect, use, store, and disclose personal information, including information contained in documents you upload. Our Privacy Policy forms part of these Terms.
You acknowledge that you are responsible for ensuring your use of the Service complies with the Privacy Act 1988 (Cth) and any other applicable privacy legislation. Before uploading documents containing third-party personal information, you must have a valid basis to do so under applicable privacy law.
Uploaded document images are deleted immediately after extraction. Extracted JSON data and audit logs are retained for 90 days and then permanently deleted. Earlier deletion may be requested by contacting support.
We implement industry-standard security measures. We will notify you of any eligible data breach affecting your data as soon as practicable, in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).
Subscription plans and fees are described at [LINK TO PRICING PAGE]. All prices are in Australian dollars (AUD) and are exclusive of GST unless otherwise stated.
Where GST applies to any supply made under these Terms, the recipient must pay the GST amount in addition to the consideration for that supply. We will issue tax invoices as required under the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Subscription fees are charged in advance on a monthly or annual basis. You authorise us to charge your nominated payment method on the applicable billing cycle.
If payment is not received by the due date, we may suspend your access to the Service until payment is made.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Refunds for unused portions of a billing period are not provided except as required by the Australian Consumer Law.
We will give you at least 30 days' written notice of any price increase. Continued use after the effective date constitutes acceptance.
The Service and its underlying software are owned by us and protected by Australian and international intellectual property laws. These Terms grant no rights in our IP except the right to use the Service as set out here.
We claim no intellectual property rights over Customer Data. You warrant that you have all necessary rights to upload and process Customer Data through the Service.
If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose.
Each party agrees to keep the other's confidential information confidential and not to disclose it to third parties, except as required by law or with consent. This obligation does not apply to information that is publicly available or independently developed.
We warrant that the Service will perform materially in accordance with its documentation under normal use conditions. We will use reasonable endeavours to ensure the Service is available 99.5% of the time in any calendar month, excluding scheduled maintenance.
We do not warrant the accuracy of OCR-extracted data. You are solely responsible for verifying all extracted data before using it for financial, tax, legal, or accounting purposes. We are not liable for errors or omissions in extracted data.
To the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for indirect, incidental, special, or consequential loss or damage, including loss of profits, loss of data, loss of business opportunity, or business interruption.
To the maximum extent permitted by law, our total liability to you arising out of or in connection with these Terms or the Service (whether in contract, tort, under statute, or otherwise) is limited to the greater of:
(a) the total fees you paid to us in the 12 months immediately preceding the claim; or
(b) AUD $500.
Nothing in these Terms is intended to exclude the operation of Part VIA of the Wrongs Act or equivalent proportionate liability legislation in any Australian jurisdiction, to the extent that legislation applies.
You agree to indemnify and hold us harmless from any claims, liabilities, and costs (including reasonable legal fees) arising from your use of the Service, breach of these Terms, or breach of applicable law including the Privacy Act 1988 (Cth).
These Terms commence when you create an account and continue until terminated.
Either party may terminate these Terms on 14 days' written notice if the other materially breaches these Terms and fails to cure the breach within that notice period.
We may suspend or terminate your access to the Service immediately if we reasonably believe you have breached these Terms, misused the Service, or if required by law.
You may terminate by cancelling your subscription. We may terminate for convenience on 30 days' written notice.
On termination, access to the Service ceases. We will delete your Customer Data within 30 days. Clauses 4, 6, 7, 8, 9, and 11 survive termination.
These Terms are governed by the laws of [STATE — e.g. New South Wales, Victoria]. The parties submit to the non-exclusive jurisdiction of the courts of [STATE] and the Federal Court of Australia.
Before commencing legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for at least 20 business days. If unresolved, either party may refer the dispute to mediation before commencing litigation.
These Terms and our Privacy Policy constitute the entire agreement between the parties regarding the Service.
We may update these Terms by notifying you by email at least 14 days before changes take effect. Continued use after that date constitutes acceptance.
If any provision is found unenforceable, the remaining provisions continue in full force.
Failure to enforce any provision does not constitute a waiver.
You may not assign your rights without our written consent. We may assign our rights in connection with a business sale, restructure, or merger.
Neither party is liable for delays or failures caused by events beyond their reasonable control, provided the affected party notifies the other promptly.
For questions about these Terms: legal@[YOUR-DOMAIN]
For privacy complaints: privacy@[YOUR-DOMAIN]
If you are not satisfied with our response to a privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
[YOUR COMPANY NAME] ABN [YOUR ABN] | [YOUR ADDRESS] | [YOUR STATE], Australia